SUD PASTA PRIVACY POLICY
At De Martiis Bros Ltd (company number:09169284), t/a Sud Pasta, we take your privacy seriously.
The following policy outlines how we collect, use and protect your personal data across all of our websites and digital platforms and also in our restaurants and when you contact us by phone, email, post or social media.
What personal data is being collected?
Whilst you are using our Websites we may ask you for some personal data, such as your name, email address, address and phone number.
We may also collect your IP address in order to serve you location specific content and tailor our Websites
to you.
Who is collecting the personal data?
All personal data collected when using our Websites will be collected by De Martiis Bros Ltd.
How is the personal data collected?
Personal data is collected across the Websites we use and feature on.
How is the personal data stored / secured?
Your personal data and privacy is of the utmost priority to us. We are committed to ensuring that any personal data/information gathered is securely stored. To ensure no personal data is collected or disclosed against your will or any unauthorised access is gained, we have implemented the necessary physical, electronic and managerial procedures to safeguard and secure the personal data we collect from you.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Websites; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
The length of time for which we will securely store any personal data you share with us will depend on the type of personal data and the purpose for which it is being held.
Why do we collect this data?
We would like to collect your personal data in order to provide you with the best possible experience and service and to tailor our communications to you.
Specific restaurant offerings
New menus
Competitions
Events
New Restaurants
Location specific news
Newsletters and promotional emails which we feel will be of interest to you
Other related information
The personal data we collect whilst you are in our restaurants and as part of our provision of customer services will be used for the purpose of providing our services to you. This personal data will not be used for any other purpose.
What is our lawful basis for our use of your personal data?
Where we are using your personal data for direct marketing, our lawful basis for such processing will be your consent.
You may withdraw your consent at any time
As noted above, some of our processing is subject to the lawful basis of “consent”. You are able to withdraw your consent to such processing at any time by either contacting us using the details set out below, or by following the “opt-out” link in any marketing communications we send to you.
Sharing your data
We do not sell your personal information to any 3rd party organisations.
Checking your details
If you wish to amend or verify the details you have submitted to us you may do so by contacting us via the email address or address given below. Our security procedures mean that we will request proof of identity before we reveal information.
Deleting your data
If at any point you no longer want to receive communications from us and you wish to permanently delete your personal data records we will, subject to not requiring such personal data to be retained for any legal or other valid reason, facilitate this without undue delay upon receiving your communication. This action can be instigated at any time by the following methods.
Email – hello@sudpasta.co.uk
Your rights in respect of your personal data
In addition to your right for your personal data to be deleted (as set out above) you have various other rights in respect of your personal data, as follows:
a right of access to a copy of the personal data we hold about you;
a right to object to processing that is likely to cause or is causing damage or distress to you;
a right to prevent processing for direct marketing;
a right to object to decisions being taken by automated means;
a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and
a right to claim compensation for damages caused by a breach of the Act.
If you wish to exercise any of these rights, please contact us at hello@sudpasta.co.uk
We may make changes to this policy
Any changes we make to our privacy policy in the future will be posted on the Websites and notified to you the first time you access the Websites following such change.
Your right to make a complaint in respect of our use of your personal data
You have the right to complain to your relevant supervisory authority in respect of our use of your personal data. If you are a UK resident, your complaint would normally be addressed to the Information Commissioner’s Office. Please contact us before you escalate your complaint.
Contacting us
We are always pleased to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want to work with you and want you to recommend us to your friends, family and associates. If you have any questions or feedback about this statement, or if you would like us to stop processing your personal data, please do not hesitate to contact us and will be delighted to answer any questions you may have.
Our data protection officer is Fiona Wolstenholme and she can be contacted by emailing hello@sudpasta.co.uk